Returns

We want you to be happy with your order. If something isn't right, you have 30 days after receiving it to request a return.

Eligibility. Your item must be in the same condition you received it: unworn or unused, with tags, in its original packaging, and with your receipt or proof of purchase.

How to start a return. Open your order history at shopify.com/71618625651/account/orders, open the order and request the return there. Prefer to ask us first? Email d59658528@gmail.com. Items sent back without a return request cannot be accepted. Send returns to TopShape, 1507 Diego Loop Rd, Del Rio, TX 78840, United States.

Return shipping. Return shipping is at your cost, and a flat $5.00 return shipping fee is deducted from your refund. The exact amount is shown in your order history before you submit the request.

Damaged or wrong items. Inspect your order when it arrives. If an item is defective, damaged, or you received the wrong item, contact us straight away and we will put it right.

What cannot be returned. Perishable goods, custom or personalised items, personal care goods such as beauty products, hazardous or flammable materials, sale items and gift cards.

Exchanges. Return the item you have, and once the return is accepted, place a separate order for what you would like instead.

Refunds. Once we receive and inspect your return we will tell you whether it is approved, and refund your original payment method within 10 business days. If more than 15 business days have passed, email d59658528@gmail.com.

Shopping from the EU. If your order is delivered inside the European Union, you have 14 days from delivery to cancel it for any reason, no justification needed. Email d59658528@gmail.com with your order number. The item must come back in the same condition as above. The same flat $5.00 return shipping fee applies.